Welcome to [Your Store Name]! We are committed to delivering your orders safely and on time. Please review our shipping and delivery policy below.
1. Shipping Charges
We offer delivery across Bangladesh with the following rates:
📍 Inside Dhaka: ৳100
📍 Outside Dhaka: ৳150
Shipping charges will be calculated at checkout.
2. Delivery Timeframe
Delivery times may vary based on location and order processing time:
- Inside Dhaka: 1-3 business days
- Outside Dhaka: 3-7 business days
Orders placed on weekends or public holidays will be processed on the next working day.
3. Order Processing Time
- Orders are usually processed within 24 hours of confirmation.
- You will receive an email or SMS notification with tracking details once your order is shipped.
4. Delivery Partners
We work with reliable courier services to ensure fast and safe deliveries. If you have a preferred courier, please let us know while placing your order.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email. You can track your order on our website or the courier’s tracking portal.
6. Cash on Delivery (COD)
- Cash on Delivery (COD) is available across Bangladesh.
- Please ensure you have the exact amount ready at the time of delivery.
7. Delayed or Missing Deliveries
If your order has not arrived within the estimated timeframe, please contact our support team at support@[yourstore].com or call [Your Contact Number].
8. Order Cancellations & Modifications
- Orders can be canceled or modified within 12 hours of placement.
- Once shipped, cancellations will not be possible.
9. Damaged or Wrong Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery. We will arrange a replacement or refund.